Quince Reviews

Quince maintains low prices by adopting a factory-direct model that eliminates traditional supply-chain intermediaries. This approach significantly reduces costs and allows the savings to be passed directly to customers. While Quince does not offer traditional discount codes or coupons, they provide other savings opportunities such as a referral program, where both the referrer and the referred receive a discount on qualifying purchases. Additionally, Quince offers a 10% discount for U.S. military, first responders, nurses, and educators. Product prices reflect the quality and sustainability efforts, with items like the Cotton Velvet Quilt Set starting at a specific price point. The brand emphasizes transparency in pricing and sustainability in production, claiming a significant percentage of products are made from recycled materials.

Quince is celebrated for its luxury essentials offered at accessible prices, with a focus on sustainability and quality. Among the most popular products are the 5-Ply Stainless Steel Cookware Sets, designed for culinary enthusiasts. The Mongolian Cashmere Sweaters and Italian Leather Bags stand out in the apparel and accessories category, offering both style and durability. For home essentials, the 100% Organic Cotton Bedding and Turkish Cotton Bath Towels are highly sought after for their comfort and eco-friendly materials. Additionally, Washable Silk products provide a blend of luxury and practicality, making them a favorite among customers seeking easy-care elegance.

Quince offers a variety of payment methods to accommodate customers' preferences. Standard credit and debit cards are accepted, along with PayPal and Afterpay for flexible payment options. The store credit can be applied during the checkout process if available in the customer's account. In cases where the original payment method does not allow for a refund within 365 days, Quince provides a refund in the form of store credit. This policy ensures that customers can shop with ease and have options for returns and refunds that align with their payment method's policies.

Quince's return policy allows items to be returned for a full refund or exchange within 365 days of the purchase date, with certain conditions. Products must be unworn, unwashed, undamaged, and unaltered, except for bedding, which can be washed or used. All original packaging, including tags or boxes, must be included with the return. For items like jewelry with diamonds of 0.50ct or larger, the original certificate must accompany the return. If the original payment method's refund policy does not cover the return period, a refund will be issued as store credit. As for the shipping policy, standard shipping is free, with a typical delivery time of 6-9 business days. Made-to-order items require a signature upon delivery for orders above $100 and are subject to a $35 restocking fee if returned. Quince does not ship internationally or to certain U.S. territories at this time.

Quince's product prices vary widely to cater to different needs and preferences. The price range for their offerings starts from as low as $10 for smaller items like a cashmere comb, and can go up to around $1500 for high-end jewelry like a diamond five stone band. Clothing items such as Mongolian Cashmere Sweaters and 100% European Linen Shirts are typically priced around $50, while 100% Washable Silk Skirts are offered at about $60. Home essentials like 100% Organic Cotton Fisherman Crew Sweaters and Ultra-Stretch Ponte Straight Leg Pants are also available within a similar price bracket of $40 to $70. For bedding, the Original Linen Sheet Set starts at $179 and goes up to $269 for different sizes. These prices reflect the brand's commitment to providing high-quality, sustainable products at affordable prices.

To purchase from Quince, customers can visit the website and select items to add to their shopping cart. During checkout, they can choose from various payment methods, including credit/debit cards, PayPal, and Afterpay. Once the payment is processed, standard shipping is free, and the delivery time is typically 6-9 business days. For made-to-order items, a signature may be required upon delivery for orders above $100. It's important to note that once an order has shipped, it cannot be canceled or edited. If assistance is needed during the purchasing process, Quince provides customer support through chat, email, and phone services.